Privacy Policy
This policy is effective as of August 9, 2025 and was last updated on August 9, 2025.
Your privacy is important to us. It is GetlostGame.app's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://getlostgame.app, and other sites we own and operate.
1. Information We Collect
Personal Information
We may collect personal information when you:
- Create an account (username, email address, password)
- Play our geography games (game scores, progress, preferences)
- Contact us via email or social media
- Participate in competitions or surveys
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website information
- Game interaction data and performance metrics
Analytics Services
We use third-party analytics services to understand how users interact with our service:
- Google Analytics 4: Collects anonymized usage data, demographics, and user behavior patterns. You can opt-out using Google's opt-out browser add-on.
- Plausible Analytics: Privacy-focused analytics that doesn't use cookies and complies with GDPR, CCPA, and PECR.
2. Legal Basis for Processing
We process your personal information based on:
- Contract Performance: To provide our gaming services
- Legitimate Interests: To improve our services and prevent fraud
- Consent: For marketing communications and optional features
- Legal Obligations: To comply with applicable laws
3. How We Use Your Information
We use your information to:
- Provide and maintain our geography gaming service
- Create and manage user accounts
- Track game progress and maintain leaderboards
- Improve our games and user experience
- Send service-related communications
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Google Analytics, Plausible Analytics, hosting providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale
We do not sell your personal information to third parties.
5. Data Retention
We retain your information:
- Account Data: Until you delete your account or request deletion
- Game Data: For up to 3 years after last activity
- Analytics Data: Anonymized data retained for up to 26 months (Google Analytics) or indefinitely (Plausible, anonymized)
- Legal Requirements: As required by applicable law
6. Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Rectification: Correct inaccurate or incomplete information
- Erasure: Delete your personal information (right to be forgotten)
- Portability: Receive your data in a machine-readable format
- Restriction: Limit how we process your information
- Object: Opt-out of certain processing activities
- Withdraw Consent: Remove consent for optional processing
7. Cookies and Tracking
We use cookies and similar technologies for:
- Essential site functionality
- User authentication and security
- Analytics and performance monitoring
- Remembering your preferences
You can manage cookies through your browser settings. Note that disabling essential cookies may affect site functionality.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately. Parents who believe their child has provided information should contact us.
9. International Data Transfers
Your information may be processed in countries other than your own. We ensure adequate protection through:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Other appropriate safeguards as required by law
10. Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
11. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing in-app notifications
12. Contact Us
For privacy-related questions or to exercise your rights, contact us at: